Frequently Asked Questions

You raised your prices! What's the deal???
After over 4 years, yes we did raise our prices but really only a little:

- The 1 oz. bottle now comes with an empty 1/3 oz. rollerball bottle applicator. Now you can carry a smaller bottle around with you and leave the rest in the cabinet. You also won't dump your opened bottle down the sink when you are trying to apply your fragrance from a big screw on lid!

-The 1/3 oz. bottle is now a 5 fragrance blend. You can spend half the price and try a more complex blend.

-Third, we dropped our shipping cost a bit.

As always, we love to hear from you, our friends and customers. If this doesn't fly with you, please let us know!

What forms of payment do you take?
Scent Design accepts the following forms of Credit Card and Online Payment:

- Pay Pal
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- JCB

We will even do checks or money orders but that of course will take a bit longer.

Fragrance lines and bulk orders?
We will always offer wholesale and bulk ordering for our customers. Anything over 10 bottles we consider a bulk order, so please write us and let us know if you are interested in purchasing in larger amounts so we can give you a bit of a break on price.
For orders of 100+ you will definately need to let us know in advance. We can also offer custom bottles and labels at the larger amounts. Allowing for a complete individual identity for your fragrance.

Will Scent Design match perfumes or other fragrances?
No we won't. To properly match a perfume that cost months in research and focus group time and hundreds of thousands of dollars takes some pretty expensive equipment. There are places out there on the web that claim they can but after some research you will find that they can be scams. Buyer beware!

Does Scent Design have "xxxxx" fragrance? We are always looking for suggestions on expanding our fragrance list. Many times we think we know what people want when in fact we are way off (sound like anyone you know?). We love suggestions from our customers and friends so please don't be shy.

Can Scent Design make me a fragrance that smells like "xxxxx"? We are a reseller with a novel idea. We are not a fragrance manufacturer. As we said above, we do love suggestions. Plus asking if we can create fragrances that smell like mushrooms, skunks, urine etc. hold a special place in our hearts (yes, we get those requests!).

Scent Design, 418 Boston St., Topsfield, MA 01983 978-771-7661